Memora is committed to providing an equal, accessible service to all users, including people with disabilities.
We work to make the Memora website and the guest photo-delivery service available and easy to use for people with disabilities, in line with the Israeli Equal Rights for Persons with Disabilities Law, 5758-1998 and the service accessibility regulations, as well as recognized international standards.
The site is intended to conform to the international WCAG 2.1 Level AA guidelines, which are also adopted in the Israeli standard SI 5568. The guidelines are based on four principles: Perceivable, Operable, Understandable and Robust.
Draft note: before publishing this statement, an actual accessibility audit (manual + automated tooling) should be performed/documented, and the audit date and the party that conducted it should be stated here. [to complete]
The site includes an accessibility menu/widget launched via a dedicated button in the corner of the screen, allowing each user to personalize their browsing experience. Available actions include:
[Verify this list matches the widget actually deployed on the site before publishing.]
[Adjust per actual audit results.]
Despite our efforts, some parts of the site may not yet be fully accessible, or third-party content (such as embedded videos or external components) may be outside our full control. We work to remediate on an ongoing basis. If you encounter an inaccessible element, please let us know. [list specific limitations — to complete]
Because Memora delivers photos to guests via WhatsApp, SMS and email, we aim to make the process of receiving photos and the personal gallery as accessible as possible. A guest who needs help receiving their photos is welcome to contact us and we will assist through an alternative channel.
Encountered an accessibility issue, or have a suggestion for improvement? We'd be glad to hear and address it promptly:
Accessibility coordinator: [name — to complete]
Email: support@memora-ai.cloud
Phone: [number — to complete]
Target response time: up to [X business days].